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Monday, June 9, 2014

Bad Tenants, Bad Cleanup and Bad Weather...

...make for very BAD damage when combined together at this clients townhouse.  Back in middle of one of the coldest winters on record, their renter failed to keep the heat on, resulting in a frozen  water line that burst in a wall of the upstairs hall bath.  Hesitating to immediately shut off the water added to the damage, and to make matters worse, the Disaster Cleanup company hired to open the walls and “Dry out” the house, used practically no protection and/or care during the demolition and handling of the personal properties.

 Their carelessness damaged cabinets, hardwood flooring, countertops, fixtures and appliances to name a few. I was appalled when first assessing the damage and requested  a meeting with the owners insurance adjuster.  The damage was undeniable, and in a short while, the adjuster agreed that almost all of the items were not salvageable and agreed to cover their full replacement.  On behalf of the owner, we negotiated with the adjuster to come to a fair cost for the rebuilding, as well as pointed out some errors to the adjusters estimate that saved the insurance company as well.

K Squared took on the task of rebuilding the home and with great satisfaction turned the home back over to the owner in less than 6 weeks.  Inspired by the restoration, the owners decided to add some upgrades and personal touches and recently put the home on the market. The Realtor feels it will sell very fast, and we hope so as well!

If you are unfortunate enough to have our home damaged by hail, rain, wind, or “burst pipes”, keep in mind that you have rights as the owner to select a contractor of your choosing. If it is K Squared, we will gladly work with you and your insurance company, to come to a fair settlement for all. 

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